We select the best Arabica crops from Columbia, Peru, Central America, Ethiopia, Kenya and other quality berry growing locations. Our goal is simple: to guarantee the highest quality of sources for our coffee at all times.
Ethical Coffee provides you with a range of superior quality options and is also supporting the communities that grow and harvest the coffee. We have seven variants that are specifically certified as being Fairtrade and organic. Fairtrade guarantees fairer commercial terms and offers opportunities to producers from developing countries, helping them to live decent lives from their work, invest in their businesses and in their community for a sustainable future.
Espresso (/ɛˈsprɛsoʊ/; Italian pronunciation: [eˈsprɛsso]) is coffee brewed by forcing a small amount of nearly boiling water under pressure through finely ground coffee beans. Espresso is generally thicker than coffee brewed by other methods, has a higher concentration of suspended and dissolved solids, and has crema on top (a foam with a creamy consistency). As a result of the pressurized brewing process, the flavours and chemicals in a typical cup of espresso are very concentrated. Espresso is the base for other drinks, such as a caffè latte, cappuccino, caffè macchiato, caffè mocha, or caffè Americano. Espresso has more caffeine per unit volume than most coffee beverages, but because the usual serving size is much smaller, the total caffeine content is less. Although the actual caffeine content of any coffee drink varies by size, bean origin, roast method and other factors. (source: Wikipedia)
An espresso is made by slowly pouring high-pressure hot water through finely ground coffee. Enjoying an espresso is an intense experience, best savoured in small doses. The Ethical Coffee Company capsule allows all the rich coffee flavours to be drawn out at high pressure. Just like in the best Italian bars, our coffee takes approximately 25 to 30 seconds to pour out into the cup which is the optimal extraction time.
Faster extraction may indicate either a coarse-ground coffee or insufficient pressure. Just watch a real Italian Barista. In Naples, for instance, a “Ristretto” is defined as “17 drops”. A genuine espresso will finish pouring drop by drop.
The extraction technology of the Ethical Coffee Company’s biodegradable capsule brings out the very essence of high-quality coffee. Our outstanding Italian-roast blends offer you a new way to enjoy a genuine espresso experience.
We all prefer more water and less milk in our coffee and prefer it
to be strong so what we do is use a Ristretto or Espresso Forte capsule
and we put a shot of water in the cup from the small button first and then add
the capsule and milk. This is basically what a barista does and we try to
replicate that. We all love the coffee I get by doing that but coffee tastes are
very personal and you may find that if you like quite a large cup that adding another capsule will provide a better result as well..
The foam (crema) of an Ethical Coffee is completely natural. It is a result of the chemistry from a number of contributing factors, including the type of coffee, the roasting process, the machine and the grinding method. Other crema's can vary widely. Our crema is natural, without any additives, and residue should not still be in the bottom of the cup after you’ve finished your coffee.
It is best to use a neutral water like tap water (filtered water can bring out an unpleasant taste). To preserve the traditional flavour of the espresso, and depending on how hard or soft the water is in your area, try to look after your machine, by cleaning it and removing limescale and changing the water in the tank regularly.
All The Ethical Coffee Company coffees have been thoroughly tested and certified to the stringent standards of EN13432. This is the reference for the official standard that tests and proves the biodegradable nature of packaging or products.
Our whole capsule, and its packaging components, comply with the EN13432 standard. This European standard is currently the strictest available in terms of biodegradability and compostability for industrial compost.
Our biodegradable capsules are made form vegetable matter and break down in less than 6 months in industrial compost.
Packaging waste forms the largest proportion of total waste collected in the world. The aim should be to both reduce production of household waste at the source and to ensure it is biodegradable or biocompostable. In comparison, recyclable means that the capsules have to be collected, and must be re-treated before they can be reused. Recycling is often an interim solution. It requires collection, sorting and transport infrastructures, which are all energy-hungry processes. In many cases, the environmental impact is negative or no better than simply “throwing away” the original packaging.
Complicated sorting and recycling systems are not required with a biodegradable capsule. Our capsule simply returns to nature in the form of compost.
No, the capsules from the Ethical Series are made of 100% bio-sourced plant-based materials, not oil-based materials like standard plastics so there are zero petrochemical molecules in any of our capsules or packaging. The whole of our capsule is made from plant-based materials. We do not use any overwrap or sleeve, as our capsules are hermetically sealed for freshness.
No, the Ethical Coffee Series capsules are made of 100% bio-sourced plant-based materials, containing no metallic properties or substrates. The plant based capsule material is patented by the supplier and is made from sugar cane and sugar beet so that our capsule is completely biodegradable and complies with the EN 13432 European biodegradability standard, which does not tolerate any traces of heavy metals in the compost. This standard is subject to an ecotoxicity test designed to detect the presence of these metals. You should note that the membrane is sprayed with a very fine coating this is an aluminium looking substance. This substance is not aluminium and is totally biodegradable as is everything else in our capsule.
Our Bio capsules are plant based and compostable and are cleverly hermetically sealed for freshness, so do not require any additional flow wrap and best before date is 12 months from production date. Please observe the Best Before Date that is printed on the box. The capsule is made of plant-based materials and so is sensitive to storage conditions for example do not store near a source of heat, as this can affect the way the capsule interacts with your machine, but store in a cool, dry place.
First and foremost it is the fact that the Ethical Coffee capsules are 100% biodegradable, and cleverly hermetically sealed for freshness, keeping in all the flavour of the organic coffees.
The Ethical Coffee range is selected, roasted and prepared locally here in Australia, specifically for our range of coffees and the Australian taste. What makes our products unique is the high quality of coffee and the fact that our coffee capsules are fully biodegradable and compostable being made from 100% bio-sourced plant based materials.
The Ethical Coffee capsules have been certified under EN13432 to fully biodegrade within 180 days.
The Ethical Coffee capsule, which is entirely closed, allows extraction under high pressure, reproducing the Italian Barista style of extraction and delivers a true Italian espresso. All current brands sold in supermarkets are made of plastic and take over 500 years to breakdown.
There are a number of companies pretending to offer a biodegradable solution but are actually just plastic injected with a chemical make help them fragment into pieces similar to microbeads. There are also other so called biodegradable pods come wrapped in aluminium or plastic which is a huge contradiction.
Our capsules are made of vegetable matter and all of the packaging is eco-friendly; the capsule and the inner flow wrap are 100% certified biodegradable and the box is cardboard. Our partners in Switzerland have invested heavily over 10 years perfecting the capsule and the closure to ensure everything we do is consistent with our brand, there are no contradictions.
Yes, Ethical Coffee Company capsules are fully biodegradable being made from 100% bio-sourced plant based materials, but please also check with your local council. They can also be safely disposed in general waste, as they are make from plant material and are fully compostable.
Ethical Coffee capsules are compatible with most Nespresso® machines with the exception of professional machines, Gaggia, Saeco and Siemens machines, built-in models (Miele) and capsule-holder machines.
The design and technology of the Ethical Coffee capsule is an exclusive and patented design. Apart from the fact that it is biodegradable, the capsule reproduces a genuine Italian espresso: extracting the very best from the ground coffee, according to the art of the profession.
When you place an Ethical Coffee capsule in a machine and press the brew button, a series of invisible actions take place:
1. During the first three seconds the pressure rises and the grounds becomes infused with water and the membrane is exploded, (this is the famous "pop" associated with the Ethical Coffee capsule)
2. The nectar then slowly pours out. A true espresso takes 20 to 25 seconds to pour, according to the reference book "Il Caffè espresso. La scienza della qualità" written by Andrea Illy and Rinantonio Viani. The Ethical Coffee capsule fits this recommendation.
As the capsule is plant-based and biodegradable, on rare occasions it can become temporarily stuck in a machine if it gets too hot.
It is very easy to rectify this. Firstly, check that the capsule container is not full. If it is full, please empty it. Likewise ensure that your drip tray is also not full.
If the capsule remains stuck, lift up your lever and run hot water through your machine by pressing the “espresso” button until your capsule is released. Repeat if necessary. The capsule will come loose thanks to the water pressure. If the capsule remains stuck, we suggest using a small teaspoon to gently lever the capsule and allow it to fall into the capsule container.
If the capsule remains stuck, lift up your lever and run hot water through your machine by pressing the “espresso” button until your capsule is released. Repeat if necessary. The capsule will come loose thanks to the water pressure.
It’s normal that our capsule is harder to perforate as it is made of plant-based material, which is harder to penetrate when cold than materials like plastic or aluminium. You need to apply a small amount of pressure when closing the lever.
These capsules have been designed to adapt perfectly to your machine. This movement does not damage your machine and there is no risk to your machine.
It is normal for the group to be firm.
If the coffee is not pouring, then the capsule is not seated properly in the group. It is important to ensure the capsule is seated.
To assist, pull the group handle back completely and then place the capsule into the capsule slot on the machine.
If not sure then move the handle slightly forward and then back again. This will ensure the capsule is seated.
As the capsules are used more then the machine will adjust with use.
The top seal works like filter paper and does not require full piercing like aluminium.
Please check that the capsule container and drip tray are not full. Also check that a capsule has not become lodged in the machine. If so, please follow the instructions to remove the capsule as detailed above.
The efficiency of our picking, packaging and shipping process means that often orders will be very quickly moved into the processing stage once you have completed your order online. Once orders have reached our warehouse, it may not be able to be altered or cancelled. If you change your mind the first thing to do is check the order email confirmation with tracking information. If the order has been dispatched, we will not be able to amend it. If the tracking information does not show the order has been despatched or you are yet to receive a tracking confirmation email, then phone our customer service team on 1300 75 66 04 and they will establish if the order has been picked and packed (which will also mean the order cannot be changed) or whether it order can be modified.
There is nothing worse than waking up, opening the cupboard and realising that you are out of your favourite espresso capsules. Your day may be ruined!
By selecting one of our subscription services, your order will be automatically despatched to you each month on the same date. You will also receive additional benefits such as free freight, discounted prices and the occasional promotional offer.
To learn more, please go to our subscription pages
Your order will depend on your location in Australia.Delivery will occur in the Sydney region with 24 – 48 hours. Other major capital cities and eastern seaboard regional areas with 2- 4 business days. Delivery to South Australia and Western Australia are generally made within one week.
Please refer to your email order confirmation to track your parcel.
Alternatively you can buy your capsules from a retailer. If you would like to nominate a local retailer as a stockist then please click here
Yes, we are able to ship parcels internationally. Freight rates will vary depending on quantity ordered and destination. Please contact our Customer Service team via email on email@example.com including details of the quantity and destination for your shipment and you will be provided with a shipping estimate.
Some of the destinations we ship to: New Zealand (NZ), Asia, Europe, USA, Canada
As you would be aware, delivery to your doorstep involves many people and services to ensure that you receive your parcel in a timely manner. We charge a small fee for this service based on the direct cost to our business.
To avoid paying for freight, we suggest that you place orders with a value greater than $100. This will mean that we can deliver your products without any freight charge. If you would like to check how much you should order at a time please refer to our order calculator.
We do not offer refunds for incorrect choice or selection or if you simply change your mind. We will offer a refund if the product supplied is faulty. Please contact our Customer Service team on 1300 959 755 if you have a question regarding this policy. Click here to review our refund policy.